PRIVACY POLICY

Because themetalsguy.com (TMG) wants to demonstrate our commitment to your privacy, we have agreed to disclose our information practices. This web site has agreed to notify you of:

 What personally identifiable information of yours is collected from you through the web site 

 The organization collecting the information 

 How the information is used 

 With whom the information may be shared 

 What choices are available to you regarding collection, use and distribution of the information 

 The kind of security procedures that are in place to protect the loss, misuse or alteration of information under TMG's control 

 How you can correct any inaccuracies in the informationIf you feel that we are not abiding by our posted privacy policy, you should first contact TMG. 

We do not store your name, address, paypal information or any other information about you on this web site except for your email address and what you ordered.  While our site is secure we do not have the resources that paypal has to insure the protection of your information and have elected not to collect it on our web site.  You will not receive letters from us telling you that our web site has been compromised and your information may have been taken.  Some of the policy below may seem to imply that we have collected other information about you on this web site.  This is not the case.  Much of it is standard language and may apply to information acquired by telephone, email or information provided by paypal.

As part of the normal operation of our services, we may collect information about you. This Privacy Policy describes the information we collect about you and what may happen to that information. Although this policy may seem long, we have prepared a detailed policy because we believe you should know as much as possible about TMG's practices in order to make informed decisions. As described below, some of your personally identifiable information is used by us, and in certain cases, third parties.

INFORMATION COLLECTION AND USE 
TMG is the sole owner of the information collected on this site. Our primary goal in collecting this information from you is to provide you with an efficient and pleasant customer experience while using our services. 
When establishing an account or ordering from our web site, you will be required to provide us with your contact information and other personal information either directly or through a third party payment service.  
TMG will not sell, share, or rent this information to others.

LOG FILES 
We may use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

SHARING 
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We may use an outside shipping company to ship orders, and a payment processing company to bill users for goods and services or for customers to make payments. These companies have their own privacy policies.  We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. (For example: storage facilities, banks, courier services).

LINKS 
This web site may contain links to other sites. Please be aware that TMG is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.  When the paypal screen appears you have left themetalsguy.com site.

SURVEY & CONTESTS 
From time-to-time we may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

TELL-A-FRIEND 
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address.  TMG  may send the friend an email inviting them to visit the site. TMG stores this information for the sole purpose of sending the email. The friend may contact TMG to request the removal of this information from their database.

SECURITY 
This website and TMG takes every precaution to protect our users' information. When we receive sensitive information, all of our customers information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. 

SPECIAL OFFERS 
We may send customers emails offering information on products, services, special deals, or a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

SITE AND SERVICE UPDATES 
We may send a customer information regarding an order.  Customers are not able to un-subscribe from emails which contain important information about orders.   We may also communicate with customers by email, telephone or other means to resolve issues relating to their orders.

CHOICE/OPT-OUT 
Users who no longer wish to receive emails unrelated to orders may opt-out of receiving these communications by emailing us.  Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Notification of Changes 
If we decide to change our privacy policy, we will post those changes.  If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.